Operations Coordinator Job at Trivium, Royal Oak, MI

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  • Trivium
  • Royal Oak, MI

Job Description

Job Title

Life Manager / Executive Assistant to the Founder (Path to Chief of Staff)

Location

Dearborn, Michigan (ZIP: 48124)
Hybrid – Primarily in-person, with remote flexibility as needed

Company Overview - About Neametric

We are a fast-growing digital marketing agency founded in 2017, operating across lead generation, call center services, SEO, PPC, websites, paid media, and full-funnel digital marketing. The company employs 60+ team members and is entering a high-growth phase with a clear goal of reaching $10M+ in annual revenue.

This role exists for one purpose: to buy back the Founder’s time so he can focus on sales, authority-building, networking, and growth.

Role Overview

This is not a traditional Executive Assistant role.

This is a Life Manager position supporting a high-performing, fast-paced, sales-driven Founder. You will manage business, personal, and household operations, act as a force multiplier, and eventually grow into a Chief of Staff–level role with a personal assistant reporting to you.

You will manage the Founder’s life end-to-end—proactively, logically, and without needing constant direction.

If you need to be told what to do, this role is not for you.

Key Outcomes (What Success Looks Like)

  • Buy back at least 10 hours per week of the Founder’s time
  • Enforce structure, routines, schedules, and follow-through
  • Ensure nothing falls through the cracks—business or personal
  • Founder focuses on sales, growth, authority, and networking only
  • Everything else is handled, tracked, documented, and reported

Core Responsibilities

1. Founder & Executive Management

  • Own and manage the Founder’s calendar, schedule, priorities, and routines
  • Create and enforce a structured daily and weekly schedule
  • Ensure meetings are prepared for in advance (agenda, notes, assets ready)
  • Take meeting notes and ensure follow-ups, tasks, and CRM updates are completed
  • Actively tell the Founder what needs to be done—not ask

2. Business Operations & Reporting

  • Liaise with department heads to:
    • Track progress
    • Ensure deliverables are met
    • Collect reports and KPIs
  • Consolidate reporting so the Founder receives clear, concise summaries
  • Track onboarding, training, and readiness of new hires (e.g., sales closers)
  • Ensure documentation, SOPs, and processes are maintained and followed
  • Identify inefficiencies and propose solutions proactively

3. Project & Task Management

  • Own execution of ongoing and new projects
  • Ensure no project stalls due to lack of follow-up
  • Coordinate across teams using tools like:
    • Slack
    • Google Workspace
    • Asana / Monday.com
    • HubSpot (or similar CRM)
  • Track deadlines, priorities, and dependencies

4. Personal & Household Management

  • Manage personal logistics for the Founder and spouse:
    • Appointments
    • Travel planning
    • Errands
    • Household needs
  • Coordinate:
    • Home maintenance
    • Vendors
    • Groceries and household orders
  • Ensure family commitments (kids’ schedules, events, pickups) are handled
  • Remove all personal distractions from the Founder’s plate

5. Authority & Growth Support

  • Schedule and organize:
    • Networking activities
    • Authority-building initiatives
    • Social media and brand activities
  • Ensure assets, time blocks, and follow-through are in place

Keep the Founder focused and accountable to long-term growth initiative.

Requirements

This role requires senior-level maturity and experience.

Must-Have:

  • Minimum 3 years experience in:
    • Executive Assistant
    • Life Manager
    • Operations Manager
    • Chief of Staff–type roles
  • Proven experience supporting high-performing, Type-A executives
  • Strong operational, organizational, and project management skills
  • High emotional intelligence and confidence
  • Ability to push back, set boundaries, and enforce structure
  • Logical thinker and strong problem solver
  • Comfortable managing both business and personal matters
  • Tech-savvy and fast learne

Strongly Preferred:

  • Experience in fast-paced, entrepreneurial, or agency environments
  • Background in operations, project management, or business management

Required Skills & Tools

  • Slack
  • Google Workspace
  • Asana, Monday.com, or similar
  • CRM familiarity (HubSpot or equivalent)
  • Calendar and task management systems
  • Strong documentation and reporting skills

Personality Fit (Critical)

  • Extremely organized
  • Calm under pressure
  • Not intimidated by strong personalities
  • Direct, assertive, and confident
  • Proactive, not reactive
  • Takes ownership and accountability
  • Career-oriented (this is not a short-term role)

Work Schedule

  • Full-time
  • On-site: 8:30 AM – 5:00 PM
  • Flexibility required when needed
  • Hybrid/remote flexibility when Founder is traveling

Benefits

Compensation & Benefits

  • Salary: $50,000 – $70,000 base (depending on experience)
  • Performance-based bonuses
  • Paid time off
  • Growth path to Chief of Staff
  • Potential to build and manage a support team
  • Initial 1099 with transition to W-2 for the right candidate

Job Tags

Full time, Temporary work, Remote work, 10 hours per week,

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